Frequently Asked Questions (FAQ)


1.

Do you speak English? ¿Hablan Español? Parlez-vous français? Sprechen Sie Deutsch? Parla Italiano?


2.

How do I get started?


3.

How long does it take, after uploading, to begin rendering?


4.

You mention GigaHerz/Hours, nodes, cores... It gets confusing... I would like to render a single frame. How does your pricing policy apply in this case?


5.

My scene requires the use of a V-Ray light cache and irradiance map. Do I need to send those along with the rest of the files or can remote-render.com do these for me?


6.

We need to render five short videos. What method do you use to transfer the finished product?


7.

I understand that you use FTP to transfer the completed frames. Can you upload these to my own server instead of yours?


8.

How do I pay remote-render.com?


9.

I have several renderings I am working on, however, I only have 2 frames I need rendered at the moment. Can you do that or is there a minimum charge?


10.

Your online calculator gave me a projected turnaround time of 20 minutes. Does that mean that you can render my 45-hour render in 20 minutes?


11.

Can you tell me more about your render farm?